Do you want a job where you get real experience selling to businesses without having to cold call strangers all day?

At Mystery Makers, we are looking for an hourly employee to join our sales and booking team, helping companies from first enquiry to final booking.

It's a job for you if you want experience that actually looks good on your CV and you want to work with a product you can vouch for.

We are behind Scandinavia's first escape room and today we develop team building and Mystery Hunt® experiences for companies and cultural institutions in Denmark and Austria. Every year we have around 50,000 guests through our experiences. Our customers are primarily large Danish companies such as Novo Nordisk, Maersk, Netcompany and others. We collaborate with the National Museum of Denmark, the Danish Agency for Culture and other large institutions in Denmark and abroad.

Our office is located in the heart of Copenhagen and you will be part of a sociable office environment with colleagues from many different professions.

Your tasks

• Answering customer enquiries by email and phone
• Advise companies about our experiences
• Prepare offers
• Follow up on offers
• Contacting previous customers during our low season

Most of the dialogue takes place via email, but about a third of enquiries come by phone, so you need to be comfortable talking to many different people and be able to take control of the customer dialogue.

We are looking for you who

• Customer contact experience from sales, booking, hospitality, events or the service industry
• Want to learn B2B sales in practice
• Can take control of the customer dialogue and help customers from interest to booking
• Motivated by customer dialogue, follow-up and closing a booking
• Work in a structured way and follow up on your tasks
• Communicates fluently in Danish and English - both written and verbal
• Have the possibility to work extra in April, May and September-November

The job is a good fit for candidates with a flexible schedule.

We offer

• Relevant experience with B2B sales and dialogue with well-known companies and institutions
• Flexible working hours
• A social office environment in Copenhagen K
• A product customers are actually happy to buy
• Hourly wage of 140 kr. and performance-based bonuses
• Up to approximately 15 hours per week on weekdays between 9-17

How to apply
Send your application and CV as soon as possible. We hold interviews on an ongoing basis and hire when we have found the right candidate.

Sales manager - inbound, customer growth and sales outreach.

Do you want to drive sales in a company with a strong product and clear demand?
We are looking for a skilled salesperson who not only handles enquiries, but who drives sales and takes responsibility for growth.
If you are motivated by responsibility and results, you might be our new Sales Manager.

About us
Mystery Makers® designs team building experiences with play and learning for business in Denmark and Austria, Austria.
With over 50,000 annual visitors and collaborations with the National Museum of Denmark and the Danish Agency for Culture, we are a significant player in the experience industry.

Do you want to be the one who turns a great experience into an unforgettable one?

At Mystery Makers, we create some of Denmark’s best-reviewed escape rooms and treasure hunts. Every week, everyone from groups of friends and families to some of the country’s largest companies visit us to be challenged, have a laugh and work together.

We’re now looking for more Event Coordinators/Game Masters who’d like to be at the heart of the experience.

What are you going to be doing?

As the Gamemaster, you are the first person the guests meet and the last person they say goodbye to.

You welcome them, set the scene, guide them through the game and make sure they go home with an experience they’ll want to tell others about.

Some days, everything goes exactly to plan. Other days, you need to think on your feet, keep a cool head and find a solution. That’s part of what makes the job so exciting.

Who are we looking for?

We’re not looking for any one particular type.

We’re looking for people who take responsibility and are keen to become skilled at what they do.

You’ll be a great fit with us if you

• Take ownership rather than just doing your shifts
• Can keep a clear overview and instil energy and confidence in front of a group of people
• You thrive on feedback and are keen to develop
• Sees the sale of gift vouchers as a natural part of a good guest experience
• Is a good communicator in both Danish and English
• I can work around 10 to 15 hours a week, mainly late afternoons, evenings and weekends
• You don’t need any experience as a Game Master. We’ll train you. In return, we expect you to come prepared, take responsibility and be keen to keep improving.

What do you get?

• Thorough training as a Game Master.
• Experience of speaking in front of groups and creating memorable experiences.
• A student job where you develop your skills every time you’re at work.
• A workplace with high ambitions, where we help each other to improve.
• Opportunity to work with businesses, cultural institutions and private guests.

Who are we?

Mystery Makers has been developing experiences since 2010.

We opened Scandinavia’s first escape room in 2014 and have since received several awards, including the Creative Business Cup and AOK’s award for the City’s Best Cultural Experience.

Today, we create experiences for more than 50,000 guests every year and work with, amongst others, some of Denmark’s largest companies and cultural institutions.

We believe that the best experiences happen when people work together, think creatively and have fun along the way.

Does this sound like something for you?

Please send your CV and a short application of no more than 350 words.

We are always recruiting and look forward to hearing from you.