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🕵️‍♀️ NEW: Try our new Mystery Room: THE HOTEL. Made in collaboration with Betty Nansen and only available for a limited time - so hurry. 🕵️‍♀️

Sales and booking employee (hourly)

Do you want a job where you get real experience selling to businesses without having to cold call strangers all day?

At Mystery Makers, we are looking for an hourly employee to join our sales and booking team, helping companies from first enquiry to final booking.

It's a job for you if you want experience that actually looks good on your CV and you want to work with a product you can vouch for.

We are behind Scandinavia's first escape room and today we develop team building and Mystery Hunt® experiences for companies and cultural institutions in Denmark and Austria. Every year we have around 50,000 guests through our experiences. Our customers are primarily large Danish companies such as Novo Nordisk, Maersk, Netcompany and others. We collaborate with the National Museum of Denmark, the Danish Agency for Culture and other large institutions in Denmark and abroad.

Our office is located in the heart of Copenhagen and you will be part of a sociable office environment with colleagues from many different professions.

Your tasks

  • Answering customer enquiries by email and phone
  • Advise companies about our experiences
  • Prepare offers
  • Follow up on offers
  • Contacting previous customers during our low season

Most of the dialogue takes place via email, but about a third of enquiries come by phone, so you need to be comfortable talking to many different people and be able to take control of the customer dialogue.

We are looking for you who

  • Customer contact experience from sales, booking, hospitality, events or the service industry
  • Want to learn B2B sales in practice
  • Can take control of the customer dialogue and help customers from interest to booking
  • Motivated by customer dialogue, follow-up and closing a booking
  • Work in a structured way and follow up on your tasks
  • Communicates fluently in Danish and English - both written and verbal
  • Have the possibility to work extra in April, May and September-November

The job is a good fit for candidates with a flexible schedule.

We offer

  • Relevant experience with B2B sales and dialogue with well-known companies and institutions
  • Flexible working hours
  • A social office environment in Copenhagen K
  • A product customers are actually happy to buy
  • Hourly wage of 140 kr. and performance-based bonuses
  • Up to approximately 15 hours per week on weekdays between 9-17

How to apply
Send your application and CV as soon as possible. We hold interviews on an ongoing basis and hire when we have found the right candidate.

Sales Manager

Sales manager - inbound, customer growth and sales outreach.

Do you want to drive sales in a company with a strong product and clear demand?
We are looking for a skilled salesperson who not only handles enquiries, but who drives sales and takes responsibility for growth.
If you are motivated by responsibility and results, you might be our new Sales Manager.

About usMystery Makers® designs team building experiences with play and learning for business in Denmark and Austria, Austria.With over 50,000 annual visitors and collaborations with the National Museum of Denmark and the Danish Agency for Culture, we are a significant player in the experience industry.

Your roleYou will become the company's sales function and work with inbound leads, existing customers and outreach sales.You:

  • Own the sales process from first contact to closed deal
  • Work effectively with inbound leads and ensure a good conversion rate
  • Outreach and driving your own pipeline, especially in the off-season where we currently don't work actively enough

Over time, responsibility can grow in line with proven results

Your tasks
  • Handle and convert 3,500 customer enquiries per year
  • Create offers and follow up systematically
  • Drive sales outreach to new customers in writing and by phone
  • Activate previous customers where we have untapped potential.
We are looking for you who
  • Have experience in sales and can demonstrate results
  • Can handle many customer enquiries without losing overview.
  • Follow up - even when the customer does not respond
  • Drive your own pipeline and generate sales
  • Can work independently and is ambitious on behalf of both the company and yourself
We offer
  • A central role with responsibility and influence
  • Fixed salary + bonus with real upside
  • Clear goals for conversion, activity and revenue
  • Close co-operation with founder/director, marketing and finance
  • Collaborate with strong brands and cultural institutions
  • Opportunity for greater responsibility as results are proven
The practicalities
  • Permanent position in Copenhagen
  • Monday-Friday 9am-5pm
  • Start: As soon as possible
How to applySend your application and CV as soon as possible - interviews are ongoing.Questions? Contact Mads Lind at mads@mysterymakers.dk

Are you our new Event Organiser?

ARE YOU OUR NEW EVENT ORGANISER?

Mystery Makers is Denmark's leading escape room provider for business. With us, your team will not only solve puzzles and crack codes, but also gain valuable insight into their superpowers as a team. We're looking for more ambitious colleagues who want to help deliver award-winning team building to the top of the Danish business community. You will be trained as a Gamemaster for our treasure hunts and escape rooms. As a Gamemaster, you are the face of Mystery Makers; it's your job to give guests a unique experience that makes them want to learn even more through play. 

In our escape rooms. Mystery Room® - the team is locked in a theme-based puzzle room and must work together to solve puzzles and crack codes to escape. Our scavenger hunts Mystery Hunt® - takes place in historic locations in Copenhagen, where the players are at the centre of an entertaining and mysterious journey through history. As Gamemaster, you are responsible for running the games and introducing guests to the Mystery Makers experience universe.

At Mystery Makers, we create entertainment that makes you smarter. We've been creating award-winning experiences since 2010 and have won the Creative Business Cup - the Danish championship for creative entrepreneurs. In 2014, we opened Scandinavia's first escape room to full houses. In 2018, we won AOK's award for Best Cultural Experience in the City and opened branches in Vienna and Budapest the same year. Mystery Makers is a group of creative and ambitious entrepreneurs who draw on each other's resources to create new and different experiences. 

You get:  

  • Experience communicating games and culture to the top of Danish business
  • Join a successful, dynamic and different entrepreneurial company 
  • Opportunity to join an enthusiastic team with diverse backgrounds
  • A fun and different everyday life where you meet many exciting people among both guests and colleagues
  • Opportunities to collaborate with large cultural institutions such as the National Museum and the Agency for Culture and Palaces

You are:

  • Motivated to help drive Mystery Makers forward and keep guests coming back 
  • Excited by the idea of delivering teambuilding to the largest Danish companies
  • Service-minded and have sales experience from previous jobs
  • Solution-orientated and independent
  • Outgoing, well-dressed and professional
  • Good at communicating confidently in front of a large group of people in both Danish and English
  • Interested in gaming and culture
  • Flexible and thrives on varying work tasks 
  • Ready to work 10-15 hours per week

Does this sound like something for you?
Send an application of max. 350 words and CV. Select "Event Organiser" in the "I am applying" field in the application form on the right side of the page. Questions about the position should be sent to email: supervisor@mysterymakers.dk or at tel. 50208050.


We are constantly hiring event organisers, so send your application as soon as possible - maybe you are the one we are looking for?

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