Frequently Asked Questions

MYSTERY ROOM

What is a Mystery Room?

Mystery Room is a new experience concept in Denmark inspired by Japanese video games called ’escape games’. In the live version you play together as a group and are locked inside a mysterious room.  Here you will need to work together to find clues and solve the challenging puzzles that stand between you and your freedom. Everything in 60 minutes. The game has become a huge success all over the world, and it is a completely new way to interact with colleagues, family and friends.

How does the game work?

It is very simple. When you arrive, you will receive a short introduction to the game, and then we will lock you inside a room. The clock is ticking, and you must now find the key to your freedom by searching the room, looking for clues and completing challenging tasks. You only have 60 minutes to get out, so you will need to think fast and creatively and bring all of your skills into play.

Who should I try Mystery Room with?

Mystery Room games are unique experiences that are very well suited for teambuilding, bachelor/bachelorette parties, club trips – or if you just need a great experience with family or friends.

How many people can participate in Mystery Room?

We have room for between 4 and 69 people simultaneously. Depending on the amount of players, you will be placed in one room or split up in more rooms. We have the following games:

The Lab (4-36 people)

The Killing Room (6-15 people)

The Ritual (4-18 people)

What is a Mystery Quiz?

Our Mystery Quiz lets you compete against each other. We have quizzes for most of our activities – it is a great way to prolong the Mystery Room experience. You can bring the quiz with you and run it in a nearby bar or restaurant.

Mystery Room as teambuilding

Mystery Room games offer perfect teambuilding opportunities, as we have designed additional sessions specific to each room where your experience will be analysed while we show you video footage from the game. You will get the chance to reflect on your teamwork and your team’s qualifications. Laugh together, relive your successes and learn from your mistakes.

Can you buy a gift card for Mystery Room?

Yes, you can by a gift card for our experiences here.

Are there any particular requirements for players?

No, Mystery Room is for everyone who wants an exciting challenge. The ideas and solutions that are presented when you need to work together and think creatively under time pressure will surprise you.

In Mystery Room, you need mental and not muscular power to succeed – you will need to think outside the box!

Is Mystery Room a scary experience?

No, Mystery Room games are not scary, and we don’t have any shock effects. It is important to us to provide you with an experience that doesn’t scare you.

If you have concerns about spending time in a closed room, you are most welcome to contact us beforehand so we can go through the experience with you. We have cameras in the room, and you can be let out immediately if the need arises.

Is Mystery Room suitable for children/families with children?

We recommend that children between 7 and 12 are accompanied by adults. Children and young people are good puzzle-solvers, and they love our Mystery Room games.

However, for The Ritual and The Killing Room, we recommend that children aged 15 and below are accompanied by adults.

What does Mystery Room cost?

Price per person incl. VAT.

Please note that Mystery Room is a live event and that bookings are binding.

Are you in doubt about how many people you will be?

Call us at +45 3080 3050 or send an email to info@mysterymakers.dk – then we will help you find a solution.

Can we change the amount of participants?

Call us at +45 3080 3050 or send an email to info@mysterymakers.dk – in most cases, adjusting the amount of people up or down is not a problem. But it depends on the room’s capacity so we will be happy to hear from you.

Please note, that if fewer people will participate, we need to know no less than 3 weeks from the event in order to refund their payment.

Which languages can we play in?

Our Mystery Room games are language neutral – before the game, you will receive a short introduction by your Game Master in Danish or English.

Is Mystery Room accessible for wheelchair users?

Our Mystery Room The Lab is accessible to wheelchair users. Wheelchair users should be accompanied by non-wheelchair users, however.

When should we arrive?

You will need to arrive 5-10 minutes before your booked time slot.

Where does the game take place?

We have Mystery Room games in different locations at and around Grønningen in Copenhagen. Please see a map of our Mystery Room games here.

MYSTERY HUNT

What is a Mystery Hunt?

Mystery Hunt games are intelligent and challenging treasure hunts at unique historical locations. The treasure hunts are packed in beautiful old envelopes containing clues that will guide you through the mystery. The only thing you need to do is to open your eyes and let signs and symbols transform your normal day into a mystery.

How does the game work?

You will receive a Mystery Box by post that you will bring with you to the treasure hunt that you ordered (The King’s Garden, Christiansborg Palace, The Citadel and Kronborg Caste). The game runs itself and begins with a short introduction when you open the package.

Who should I try Mystery Hunt with?

Mystery Hunt games are unique experiences that are very well suited for teambuilding, bachelor/bachelorette parties (The Secret of Power is not open to bachelor/bachelorette parties, however), club trips – or if you just need a great experience with family or friends.

Are there any particular requirements for players?

No, Mystery Hunt is for everyone who wants an exciting challenge. The ideas and solutions that are presented when you need to work together and think creatively will surprise you.

Mystery Hunt is not a competition. You will need to pay attention to detail and take your time to enjoy the beautiful surroundings.

In The King’s Secret (The King’s Garden) and The Secret War (The Citadel), you will walk approx. 2 kilometers.

Is the Mystery Hunt suitable for children/families with children?

We recommend that children are at least 12 years old and accompanied by adults if they participate in our Mystery Hunt games.

How many people can participate in Mystery Hunt?

A group can consist of 4 to 8 people. If you are more than 8 people, you will be split up into more groups. There is no limit on the amount of groups, as they will start with 10 minutes’ interval.

What does the Mystery Hunt cost?

Price per person incl. VAT.

Please note that Mystery Hunt is a live event and that bookings are binding.

Are you in doubt about how many you will be?

Call us at +45 3080 3050 or send an email to info@mysterymakers.dk – then we will help you find a solution.

Can we change the amount of participants?

Call us at +45 3080 3050 or send an email to info@mysterymakers.dk – in most cases, adjusting the amount of people up or down is not a problem.

Please note, that if fewer people will participate, we need to know no less than 3 weeks from the event in order to refund their payment.

Can you buy a gift card for Mystery Hunt?

Yes, you can by a gift card for our experiences here.

Which languages can we play in?

Our Mystery Hunt games can be played in Danish or English. You will choose your language when booking your time slot. The Secret of Kronborg can also be played in Swedish.

Where does the game take place?

We have Mystery Hunt games at The Citadel, Christiansborg Castle, The King’s Garden and Kronborg Castle. Please see a map of our Mystery Hunt games here.

Is Mystery Hunt accessible for wheelchair users?

Our Mystery Hunt games The King’s Secret and The Secret of Power are accessible to wheelchair users. Wheelchair users should be accompanied by non-wheelchair users, however.